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FAQ
THE MOST COMMON QUESTIONS
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How do I care for my jewelry to keep it looking its best?We recommend that you avoid exposing your jewelry to harsh chemicals, perfumes, and lotions, as this can cause damage to the jewelry. Additionally, we suggest storing your jewelry in a cool, dry place when not in use.
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What is your return and exchange policy?We offer a hassle-free exchange policy. But we don't offer a return for the order. If you are not satisfied with your purchase, please contact our customer service team within 7 days of receiving your order to initiate a exchange.
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What materials are used to make your jewelry?Our jewelry is made of pure silver. Each product page provides a detailed description of that particular piece of jewelry.
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How can I contact customer service if I have additional questions or concerns?You can contact our customer service team via email or phone. Please refer to our Contact Us page for more information.
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How long does shipping take and how much does it cost?Shipping times and costs vary depending on your location, order value, and chosen shipping method.
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